WHAT DO I NEED TO BRING?

For just a battery replacement, all you need to bring is the malfunctioning key fob and your vehicle (so we can test and make sure the battery has resolved your issue). If you have lost or broken the key fob and need a replacement, we will also require:

• Your Vehicle Identification Number (VIN)
• Current vehicle registration
• A valid driver’s license

Our team will be able to determine whether your key needs a replacement battery, re-programmed to your vehicle, or if a replacement key is needed. Since keys are a security-sensitive component of your vehicle — only you, or someone authorized by you, can order a replacement key from a BMW dealer. In order to do so, Sewickley BMW will require proof of vehicle ownership and identity with original documents.

HOW LONG DOES IT TAKE?

Should your key simply need a battery, the replacement process could take as little as 15 minutes. Depending on the model of your vehicle and the specific type of key, our parts department may need to order a replacement requiring a wait time of a few days. We welcome you to schedule an appointment at your convenience. Costs will also vary depending on the type of key that you have.

As part of the process, our team may need to test the remote and mechanical key functions. In order to do so, the dealer will need access to your vehicle — either in-person at Sewickley BMW or at the location of the vehicle. This process may be subject to an additional service charge which will be documented on the Repair Order.