Customer Testimonials
Ken took care of me with the purchase of my new X7. 45 days from custom order to delivery was remarkable. He was extremely knowledgeable and always there to make sure the process ensued without a hitch.
Super Friendly staff. All issues were addressed as requested. The showroom has been renovated and is clean/ nicely updated. Loaner program is extremely helpful and convenient. I have been coming here for 10 years and will continue.
Amazing, Easy, Knowledgeable.......and FUN to work with! Chuck and Ken are incredible!!!
Prompt Professional Service!
First time visit to Sewickley BMW and was very pleased with the experience.
Great place, great people!
I had a great experience purchasing my BMW from Sewickley BMW. JD was helpful throughout the entire process, from the initial phone call to picking up the vehicle. We built a custom X3 and JD was so knowledgeable about all the different options and features. He was also easy to get a hold of and quick to answer questions which was so appreciated. I would highly recommend him and the dealership as a whole!
JD was very helpful during the buying process. Hope the service is as good.
David was great to work with and I’m always treated with respect!
Overall a great experience with the service department.
All good!
Thank you for promptly taking car of my car, and the complimentary detail was wonderful
Great customer service. Took my car in for routine maintenance and was provided a nice loaner vehicle and a video of the inspection results.
Good work Dave.
Very good experience with my service. Good communication and lots of updates along the way!
Mark Entress made the experience exceptional. He was very thorough, did not pressure, and had us out of the dealership with our new BMW very expeditiously!
Purchased a used BMW M2 from Sewickley Auto store and from out of state. After taking care of paperwork remotely, I flew in the morning of my delivery. Everything went as previously described by my sales associate, Marc. Paperwork the day of delivery was handled quickly and efficiently. I was in and out on the road back to the Carolinas in about and hour and a half from the time my flight arrived. They even picked me up at the airport and gave me a tour of their town. Super nice folks. I would definitely do business with them again.
Attentive, honest, and patient. Ken was easy to work with, and I would highly recommend asking for him if you're interested in checking out their vehicles!
Friendly staff. Great service today.
Everyone was so nice. I wanted to give a special recognition to Kari for being so nice when I called and brought the car in and when we picked it up. The gentleman from Moon originally, came and showed my husband how to work the button to put the top up and down. It had been broken so he never used it. Thanks again, Carol and Mark
Everyone is very friendly and helpful, especially JD, Chuck and Erminia. They are not pushy at all. I am very happy.
Great experience working with Sewickley. Bought from out of state. Traveled to dealer to pick up. Made all steps of process easy and efficient - and in particular with the pre-visit videos and responses to my inquiries. Very pleased with my new-to-me CPO BMW M850.
Very thorough technician report with video.
Service Manager was great. Very accommodating, explained all the services required and invoice at pickup. The service itself took a little longer than expected but they give me an upgraded loaner vehicle so it didn’t bother me. Service department is currently under construction, so parking and waiting area is a bit hectic. Overall it was a pleasant experience
Extremely easy to talk to and deal with. Quick on service! Absolutely amazing!
Very friendly and dependable service. Always a great experience.
100% BEST SERVICE EVER!!!! They treat you like family from beginning to end. I always go back to Sewickly BMW.
Did a great job cleaning the car and finishing the work in a timely manner. Customer service was great, got back to me promptly with answers to any questions. Quality of work also seemed great. Only issue for me was the pricing was outrageous in my opinion. I drive an older vehicle and the price of fixing a few relatively minor issues would have far exceeded the value of the car. Anyone driving an older vehicle, I would recommend seeking work elsewhere.
Personal service - David and Brian
Fast efficient friendly
First time buyer and couldn’t be happier! Ken L was excellent. No pressure. Answered all our questions.
Excellent Service
Sewickley BMW saved the day by servicing my classic 3 series. I was traveling from Connecticut to the ‘burgh for a 50th H.S. reunion when the car lost all of its coolant. My first call was to Sewickley BMW service where they said to bring it in and they would try there best to get it back to me asap. The next day the car was repaired and I was back on the road. Special thanks to Taylor who did a outstanding job ……thanks again to the Sewickley BMW service team for a job well done 👍
Thanks to David Hack of BMW Sewickley for providing me with great professional service for nine years now.
Ayrton Mutagaana was a pleasure to work with in buying my first BMW. I called him up the night before, told him what I was looking for and that I wanted to pick it up the next morning. He had my X5 ready for me by 10a. Purchase process went quickly and I was out the door an hour later. Great service!
Ayrton Mutagaana was a pleasure to work with in buying my first BMW. I called him up the night before, told him what I was looking for and that I wanted to pick it up the next morning. He had my X5 ready for me by 10a. Purchase process went quickly and I was out the door an hour later. Great service!
Everyone was excellent! All my questions were answered clearly and they made sure we knew exactly what was going on at all points of the sale. They even went above and beyond helping with some service issues on a vehicle that was not sold at their location. First BMW, third car from this group. They have always treated me very good. My favorite dealership for service.
Marty S. Is the best salesperson I have ever dealt with. Knowledgeable, attentive, and non-pushy. Justin made the transaction seamless.
My wife and I were very pleased with how professional the entire team at Sewickley BMW. Big shout out to our salesman Aryton and sales manager Chuck for staying after hour to insure the delivery of our car.
Kari , was exceptional. She was so polite and courteous and very sweet and great customer service skills. Brian was the manager also worked with me on an issue we had can’t say enough about this dealership very pleased.
Walked in ordered what I wanted, very helpful explaining the options and deciding which options were best suited, when the car came in they were very transparent about the numbers, no pushy upselling. Definitely one of the best car buying experiences I've had
Fantastic service
I absolutely love BMW of Sewickley. Kari Tice, and the rest of the staff are amazing people and exceptional hosts. No joke, seriously review your budget and work out some sort of compensation for this level of care that’s given to your customers, because they absolutely deserve it!
Very convenient pick up of my car for routine service and drop off of a loaner. Much appreciated.
I was visiting the area and appreciate the quick service, so that I could return home safely!
Kari was extremely helpful and I very much appreciate the great service she and the Sewickley BMW team provided.
Dave Hack and technician were great n helping solve my problem!
Great service
We had a great experience with Ken at Sewickley BMW! He's personable, and very knowledgeable of all things BMW. I recommend Ken highly!
Good communication. Quality service. Comfortable lounge. Always an efficient visit.
I’m a long time BMW owner -previous 5 BMWs spec ordered or bought new off lot. Just bought a CPO 8 series from Sewickley from out of state. The whole Sewickley team did a great job from start in helping me feel comfortable with the process - from quick responses to my inquiries - to walk around videos - to financing support. Very pleased with my “new to me” BMW - Sewickley enabled that outcome - Thank You!
We had such a great experience with JD Delp at Sewickley BMW. He was very respectful and answered all of our questions. Great communicator! Fun and easy to work with!
Justin (JD) was very professional and communicated every step of the way! Appreciate him taking the time to walk us through all of the features of our new X7. Would definitely recommend him and Sewickley BMW again! Thanks! Dave Musen.
This was my first time using the service department since buying my new car. Kari was welcoming and went out of her way to help me. I received a video from the service guys regarding the car and what they saw. I highly recommend this service department! Thank you Kari for going above and beyond!!!!
Excellent service with accommodations
Just purchased a BMW X5 M60i from Sewickley BMW. The car sold itself, but dealing with JD ( Justin Delp) was such a pleasure! He understood everything I was looking for! The dealership is under construction, but …they made me feel at home anyway! 😊
Excellent customer focus and attentiveness.
Brian Waters, Service Manager at Sewickley BMW is fantastic!!! He worked with me to get my vehicle serviced and delivered to me the same day!
Was running late to pick up my car and they waited 20min for me so I could pick it up for the weekend! And the car was washed, too.
Wonderful service as a first time purchase of a BMW auto, very happy! The sales person was very helpful and knowledgeable about the vichicle. Martha Dunlap
I am unbelievably impressed by this dealership. Friendly. Efficient. Unlike any other experience I've had buying a car. Such personal attention and quick responses. I am a customer for life!
We really appreciate how easy Ken at Sewickley Bmw made buying our new x3 - I’ve never experienced a quicker, easier, non-pushy car buying process. He was very knowledgeable about the car we purchased and shared all of the quick tips and tricks for setting up our new car. The buying process was quick, easy and painless, I’m thinking I may only purchase cars from Ken going forward. The price seemed in line with what other places are charging and from my understanding, we were lucky they even had the vehicle available on the lot. When we are ...